Dear Reader, I’m sitting in our medical lab, about to host our monthly team meeting. Twenty faculty members are cramming in between their classes for this meeting. I’m the dean of education, and we have no proper meeting room, so here we are. This is 18 years ago. This is the same lab where I have been asked to do things not in my job description, like give blood for phlebotomy students learning to use needles and urine to test. Thank goodness they never gave me a surprise pregnancy announcement. And I did so with joy because, well, students were learning. So I had 30 minutes with this group once per month, and I had so much to share. A typical meeting looked like this: Here’s the agenda, including the 45 things I wanted to cover. It was efficient, fast-paced, to the point, and high return on investment for this small block of time. At the time, I thought that the best meeting was when no one was talking but me. And there were always these 2 eager-to-share people. They would raise their hand, or just interject, like this: I have an idea! What if we… Or why do we need to do that? They clearly didn’t know that I would secretly seethe it every time. Didn’t they know that decisions were made? I don’t have time to explain. Now just get on board! Since then, I’ve learned a thing or 2. Now, when I work with groups, I have a chance to use my own lived experience to share, firsthand, that how we once operated does not need to be our forever-state. Even though I still like a fast pace, I am now collaborative. I seek to hear others' perspectives. I report information with a pre-recorded video instead of in a meeting, and I try my best to use time together for creativity and dialogue. What have you learned along the way? With gratitude, Julie Celebrating Our STEP Academy Graduates 🎓🎉 You've taken the leap into the next level of leadership—and succeeded. Through commitment, courage, and continuous growth, you’ve built the mindset, skills, and connections to thrive. Your journey through the STEP Academy marks a powerful transition, and we’re proud to celebrate your success as empowered, impactful leaders ready to shape the future. 🎉 STEP Academy Registration Opens June 9, 2025! Are you ready to thrive at your next level of leadership? Whether you’ve just transitioned or are preparing for what’s next, STEP Academy offers: 🔓 Mark your calendar: Registration opens June 9, 2025!
Masterclass: Leading During Times of Uncertainty Coming June 16 | 11:00 AM–12:15 PM (AZ Time) Join Julie Lancaster for a powerful 75-minute session packed with real-world stories and actionable strategies for leading in uncertain times. You'll gain tools to communicate clearly, solve problems adaptively, and lead with purpose. 🎁 Includes a FREE Micro-Learning Course ($149 value)
🚀 Level Up Your Leadership—For Free! Who says learning has to be boring (or expensive)? Dive into Free Education for Leaders—our YouTube playlist packed with quick, powerful lessons from the Lancaster Leadership team. Whether you're sipping coffee or stuck in traffic, you can sharpen your skills, boost your influence, and actually enjoy the process. 🎥 Hit play, learn something new, and lead like never before—anytime, anywhere, no strings attached! Check out these links: These videos are between 3 minutes to 18 minutes long. What to do in the first 2 weeks in a new leadership role? Creating a Culture of Trust and High Morale True Colors Personality Assessment & Giving Constructive Feedback Learn How to Improve your Comfort and Results with "Courageous Conversations" Performance & Corrective Feedback Creating an Aspirational Obituary Influence Series: Negotiation Moving Beyond the Back-to-back Meeting Culture Leadership Reboot & Stress Management Influence Series: Social Competence & Overcoming Awkwardness Work Reimagined Project: How-To Goal Setting & Strategic Planning What actually is “Authentic Leadership”? How to Take a Vacation, Really Creating a Leadership Philosophy Using Creativity and Challenging Identity 🌟 Leadership Academies 🌟 Level 1 — Excellence in Leadership Level 2 — The Elevate Institute
🎓 University credit available for both levels! Click the links to access the Informational Flyers! Leadership Academy Level 1.pdf Leadership Academy Level 2.pdf
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Dear Reader, We were in the boss’s living room and were about to have a leadership team retreat. Just 7 people on this health services team. I love these cozy, informal-feeling retreats. The topic to address was feedback. They wanted to create a culture of feedback seeking, and they were concerned that so many of their staff seemed defensive when receiving feedback, and then some would gossip about it; lots of indirect communication. I asked 2 questions. Do you give more positive or...
Dear Reader, FDA & Stories 13 years ago I started a 5-year stint of flying to Washington DC one time per month for 12 days. I did this for 5 years. I was doing one-on-one coaching and teaching leadership trainings for the Center for Drug Evaluation and Research for the Food and Drug Administration. I got a badge. I wore government suits. I loved every minute of it and my work felt important. There were so many important topics that could make or break them being good leaders. I taught about...
Dear Reader, Recognizing Uniqueness I was 21. It was my first summer working with Visions Service Adventures, and we were making the 6-hour drive from Anchorage, Alaska, to Tok, a tiny town where we were spending the summer living with 30 high school students from around the country. I was hired as the outdoor specialist and knew I’d be teaching students to kayak and backpack. We’d spend much of our time doing cultural learning and community service, like building a bridge over a river, not...